Job Description
**** Please note that we are recruiting for 1 permanent substantive position and 1 12-month maternity cover position ****
Our Cancer Data Team administrative assistants are to directly responsible to improve the care of cancer patients. By assisting with monitoring and reviewing patient care pathways and/or treatment progress, the successful applicant will have the opportunity to work closely with administrative and clinical colleagues to identify and suggest improvements to ensure cancer patients receive treatment as soon as possible.
The successful candidate must be proactive – able to make suggestions on potential process changes to improve the patient’s treatment pathways, and work with the team to take the appropriate action to achieve this. Knowledge of cancer patient treatment pathways would greatly assist with these suggestions.
Strong communication skills and the ability to work with others within different roles within the Trust are key to this position, as is strong administrative experience and the drive to improve patient care.
By working with clinical teams, managers and peers, and the ability to show a direct impact to patients’ treatment times, this role offers excellent job satisfaction and career development opportunities.
Guy’s and St Thomas’ is one of the largest hospital trusts in the country, with around 22,000 staff; an annual turnover of more than £2.4 billion; and 2.2 million patient contacts a year. Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teaching and research excellence.
We provide a full range of hospital services for our local communities and community services for patients in Lambeth and Southwark. We also provide specialist services for patients from further afield, including cancer, cardiac, kidney, women’s and orthopaedic services, and we are home to the Evelina Children’s Hospital. Since February 2021, Royal Brompton and Harefield hospitals have become a new clinical group within Guy’s and St. Thomas’. See www.guysandstthomas.nhs.uk.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. We also have a positive approach to corporate social responsibility and are keen to engage our staff in an agenda that ranges from promoting environmental sustainability to the creation of local employment opportunities.
Department Information:
The Cancer Data Team provides Trust-level support for multi-disciplinary teams focusing on the care of those on a suspected cancer pathway. The team book appointments, support the administrative function of the MDTs, and proactively track patients on a pathway, liaising with colleagues in all areas of the Trust and with other external agencies.
Organisational Values:
Ourvalueshelp us to define and develop our culture,what we doandhow we do it. It is important that you understand and reflect these values throughout your employment with the Trust.
The post holder will:
• Put patients first
• Take pride in what they do
• Respect others
• Strive to be the best
• Act with integrity
Ourvalues and behaviors framework| describes what it means for every one of us in the Trust to put our values into action.
1. Job Summary
• Responsible for the preparation for Multi-Disciplinary Team (MDT) Meeting, ensuring information is available to clinicians to assist them in their decision making regarding patient care. Ensuring all documentation is available to allow decisions to be made at the earliest opportunity.
• Identify information which may be required to support the decisions and source this accordingly, contacting other Trusts and GPs as required.
• To attend MDT meetings as required and complete actions regarding the care of patients within the designated pathway.
1. Key Relationships
Internal:Pathway Manager, Patient Flow Coordinators, MDT Lead Clinicians, Clinical NurseSpecialists, Service Managers in supported specialties, eRS team, Assistant Service Managers in supported specialties & Clinic Supervisors in supported specialties.
External:MDM coordinators at other trusts, General Practitioners, Diagnostic Services atReferring Trusts, Administrative / Secretarial teams at Referring Trusts, Cancer Network, Thames Cancer Registry
1. Duties and Responsibilities
Planning and organisation:
• Receiving patient referrals and administer in line with timings and requirements as set out in Trust and National policies.
• To have a clear understanding of the requirements of MDTs for designated patient care pathway, ensuring all information regarding the patient is ready for the MDT on time.
• Review and escalate cancelled/suspended/deferred patient appointments or admissions. Updating PCS accordingly.
• To follow the Standard Operating Procedures for preparing MDMs as set out by the Cancer Data Team Manager and Service Management teams.
• Updating on all enquiries regarding patients’ care and/or treatment on a cancer pathway from external Trusts and General Practitioners in a timely manner.
• Identify patient care information which may be required to support the decisions and source this accordingly, contacting other Trusts and GPs as required, e.g. requesting imaging and pathology from external trusts.
Communication:
• Action day-to-day issues, ensuring a resolution, supported by the Patient Flow Coordinator.
• Escalate any patients at risk of breaching the Cancer Waiting Times standards to the relevant management in line with agreed escalation procedures.
• Develop working relationships with clinicians and managers across the directorate, to support a seamless patient care pathway.
• To be proactive, responsive, flexible and patient focused at all times in line with Trust values.
Information resources
Responsible for the accurate input and maintenance of confidential patient data onto relevant Trust IT systems.
Responsible for the use of the EPIC system, ensuring that services are booking all patients line in with clinical requirements, Trust and National waiting time targets and escalating exceptions.
Ensure that all patient health records are appropriately tracked and securely stored according to the Health Records Policy.
Provide the information team with patient care pathway data to support their submission of data to the National CWT database.
Education and professional development
• Attend training sessions provided by the team and within the Trust.
• Rotate across different teams within the Cancer Data Team, to broaden knowledge of tumour groups.
• Participate in departmental meetings
This advert closes on Monday 29 Apr 2024